RBC AI Summit

Welcome to the RBC AI Summit Workbook, a comprehensive resource designed to empower businesses to thrive in a data-driven world. This workbook is the result of a collaboration between the Dhillon School of Business and the Royal Bank of Canada (RBC), blending academic insights with practical strategies to help you harness the transformative power of data and technology.

Inside, you'll find chapters covering essential topics like technology maturity assessment, data management, artificial intelligence (AI) and machine learning (ML) applications, client engagement tactics, and more. Each section includes actionable insights, case studies, and practical worksheets to guide you in applying the concepts to your organization.

Whether you are exploring how to optimize your current systems, implementing AI, or preparing for emerging technologies like blockchain and quantum computing, this workbook offers the tools and frameworks you need to make informed decisions and drive meaningful change.

Starting with AI can feel daunting due to the vast range of available options and directions, from understanding foundational concepts to implementing advanced applications. Many newcomers are unsure where to begin or how to focus their efforts effectively. This challenge often stems from the diverse skills, tools, and knowledge required to approach AI strategically and successfully. On this site, we aim to address this complexity by providing a comprehensive set of resources tailored to help guide you through your AI journey.

To begin, read Chapter 4: AI Applications for Business. This chapter covers the basics of what artificial intelligence (AI) is, what it can actually be used for in the business world, and how different industries are already leveraging it. You'll also learn about the potential risks and ethical considerations surrounding AI adoption. The chapter provides an in-depth case study, offering a real-world example of AI applications, and includes a worksheet to help you identify opportunities for implementing AI in your own business.

Next, take the Will AI Impact My Job? quiz. This quiz is designed to help you assess how AI might influence your role and industry.

If you're interested in learning more, check out our guide on the broad implications of AI for the economy and society. And, explore the resources page, an extensive collection of tools, tutorials, and news sources to help you stay informed, learn more, and keep up with the latest developments in AI. This is a list of everything AI-related, from learning the basics to staying updated on cutting-edge advancements.

Are you a tech newbie and feeling overwhelmed by the ever-changing landscape? Don't worry — you're not alone! This workbook is specifically designed with beginners in mind. It provides a simple, easy-to-follow structure that helps you get up to speed without feeling lost. Whether you're just starting to explore the world of technology or looking to strengthen your understanding, this workbook is accessible and can guide you every step of the way. With clear explanations and practical worksheets, you'll be able to tackle complex concepts in a manageable way.

To get started, you can dive into Chapter 1, which focuses on Technology Maturity Assessment. Here, you'll find worksheets to help you evaluate your company's technological maturity and and create a plan to address any weaknesses. Moving on to Chapter 2, you'll explore Data Management. This chapter covers key considerations in managing data, introduces you to essential technologies, and includes a case study for practical understanding. You'll also find worksheets to assess your data sources, review your data governance practices, and identify opportunities for automation, helping you set meaningful data goals for the future. These chapters will give you a solid foundation to start leveraging technology for your business.